Gaming should be enjoyable, not stressful. Solaire Pasay provides every registered player with tools to set limits, take breaks, and stay in control — because a player who manages their gaming well has a genuinely better experience on this platform.
21+ Platform. Solaire Pasay is strictly for adults aged 21 and above based in the Philippines. Online gaming involves real financial risk. Never wager more than you can afford to lose. Responsible gaming tools are available in your account settings at any time — not just in a crisis.
Responsible gaming is not just a legal checkbox — it is a genuine operating principle at Solaire Pasay. It means that the platform is designed to support players in making informed, considered decisions about how they spend their time and money. It means tools are readily accessible, not buried. And it means the platform does not use dark patterns or high-pressure mechanics specifically designed to make it harder for players to stop.
For most Filipino players, gaming on Solaire Pasay is entertainment — something to do during a PBA game, a way to enjoy slots during downtime, or a live casino session on a weekend night in Manila or Cebu. That is exactly the context in which it should stay. When gaming stops being entertainment and starts creating financial or emotional problems, that is where our tools come in.
The responsible gaming tools on Solaire Pasay are built directly into your account. You do not need to call a hotline or raise a support ticket to set a deposit limit — you can do it yourself in account settings, any time. Self-exclusion is also directly accessible, not a process that requires you to jump through hoops at a moment when you most need it to be simple.
All responsible gaming tools are free to use and available immediately to all registered Solaire Pasay accounts. Limit reductions take effect immediately. Limit increases are subject to a cooling-off period to prevent impulsive decisions.
Minimum age to register and play on Solaire Pasay
Instant effect when you reduce a deposit or time limit
Self-exclusion available directly in account settings
All limits are set in Philippine Pesos with no minimum floor
Online gaming involves financial risk. Solaire Pasay does not guarantee winnings, outcomes, or returns of any kind. No strategy, system, or pattern of play changes the fundamental odds of any game. Play for enjoyment, not to recover losses.
Every tool listed here is accessible to all registered players in account settings. No support ticket required.
Set a maximum amount you can deposit over a daily, weekly, or monthly period — in PHP. Once a limit is reached, no further deposits can be made until the period resets. Reductions apply immediately; increases require a cooling-off period before taking effect.
Set a maximum session length in your account. When your session reaches the limit, you will be notified and logged out automatically. Time limits are useful if you find yourself losing track of how long you have been playing — something that happens more easily on mobile.
Set a ceiling on how much you are willing to lose within a defined period. When the limit is hit, further betting is suspended until the period resets. This is distinct from a deposit limit — it measures actual net losses, not total funds deposited.
Take a short break — from 24 hours up to 30 days — during which your account is suspended from gaming activity. Your account, balance, and details are preserved. A cooling-off period is useful when you want to step back without committing to a longer self-exclusion.
Permanently or temporarily exclude yourself from Solaire Pasay. Self-exclusion takes effect immediately once confirmed and cannot be reversed during the chosen period. During self-exclusion, your account is fully suspended and you will not receive any promotional communications.
You can opt out of all promotional emails, push notifications, and in-platform bonus offers at any time in your account settings. This does not affect essential account communications like transaction confirmations, security alerts, or policy updates.
All responsible gaming tools are available inside your Solaire Pasay account without needing to contact support first. Here is the general flow:
Access your account from the Solaire Pasay website or mobile app. All tools are accessible whether you are on a desktop browser or using the Android or iOS app.
Navigate to the Responsible Gaming section inside your account settings. You will find all limit tools, cooling-off options, and self-exclusion in one place.
Choose the tool you want — deposit limit, time limit, loss limit, or cooling-off period — and set your preferred values in PHP or minutes/hours. Confirm the change. Reductions take effect immediately.
If you want to fully suspend your account, select self-exclusion and choose your period. Once confirmed, the exclusion is applied immediately and cannot be reversed until the period expires. Contact support if you need guidance on the process.
If you have difficulty accessing the tools in your account, our support team is available through live chat inside the app. Alternatively, you can email [email protected] to request a limit or exclusion directly.
Gaming can become a problem gradually. These are some signs worth paying attention to — in yourself or someone you know.
Recognising any of these signs is a good reason to use the tools available on Solaire Pasay — or to take a break entirely. There is no judgement in doing so. The self-exclusion and cooling-off tools exist precisely for moments like this.
Responsible gaming is not about playing less — it is about playing well. These habits make the experience better and keep it in its proper place.
Set a fixed amount in PHP that you are comfortable spending before you open the app. Treat it like entertainment spending — money you have already decided is acceptable to spend.
It is easy to lose track of time, especially on a phone. Set a session limit in your account so the platform reminds you — and logs you out — when your chosen time is up.
Trying to win back what you have already lost is one of the most common patterns that leads to problems. Losses are part of gaming. When your budget runs out, stop — that is the end of the session.
Betting on a PBA game or trying a new slot title is something you do for fun alongside real life — not instead of it. Gaming should never compete with work, family, or financial responsibilities.